These Terms & Conditions (“Terms”) govern your use of www.pnzcarremoval.co.nz  (“Website”) and your engagement with services provided by PNZ Auto Part Ltd, trading as PNZ Car Removal (“we”, “us”, “our”).

By accessing or using this Website or our services, you agree to be bound by these Terms. If you do not agree, you must stop using the Website and our services.

1. Use of This Website

This Website is provided to allow customers to:

• Request quotes
• Arrange vehicle removal
• Learn about our cash for car services

By using this Website, you agree to:

• Use it only for lawful and legitimate purposes
• Provide accurate and truthful information of the vehicle when submitting forms
• Not interfere with, damage, or disrupt the Website
• Not attempt to gain unauthorised access to our systems, data, or servers

We may restrict access or refuse service to anyone who breaches these Terms or engages in harmful, fraudulent, or unlawful behaviour.

Services We Provide

PNZ Car Removal provides:

• Cash‑for‑cars and vehicle purchasing
• Scrap, damaged, and unwanted vehicle removal
• Car collection services
• Car wreckers

All quotes provided via the Website, phone, or email are:

• Based on the vehicle information you supply
• Indicative only until the vehicle is inspected
• Subject to change if the vehicle condition differs from what was described

We reserve the right to adjust, decline, or withdraw a quote at any time before payment is made.

Customer Responsibilities

By requesting our services, you confirm that:

• You are the legal owner of the vehicle or have full authority to sell or dispose of it
• The vehicle is free from undisclosed finance, encumbrances, or security interests (unless otherwise agreed)
• You will provide valid identification if requested
• All information you provide is accurate, complete, and not misleading

We may refuse to purchase or remove a vehicle if:

• Ownership cannot be verified
• The vehicle is subject to finance or legal restrictions
• Information provided is false or incomplete

Under the Fair Trading Act 1986, you must not misrepresent the vehicle’s condition, ownership, or history.

Payments

Payment terms depend on the service provided.

• Payment is made only after ownership is verified
• Payment methods may include cash, bank transfer, or another agreed method
• We may withhold payment if ownership is unclear or disputed
• Once payment is made and ownership is transferred, the sale is final unless required otherwise by law

5. Vehicle Ownership Transfer

Upon payment and collection:

• Ownership of the vehicle transfers to PNZ Auto Part Ltd
• You agree to sign any required documentation
• We may dismantle, recycle, resell, or dispose of the vehicle in accordance with New Zealand regulations

You must remove all personal belongings from the vehicle before collection. We are not responsible for items left inside the vehicle after pickup.

6. Website Content and Intellectual Property

All Website content — including text, images, graphics, logos, layout, and design — is owned by or licensed to PNZ Auto Part Ltd and protected under New Zealand intellectual property laws.

You may not:

• Copy, reproduce, or republish Website content
• Use our branding or materials without written permission
• Use Website content for commercial purposes

7. Accuracy of Information

We aim to keep Website information accurate and current; however:

• We do not guarantee completeness, accuracy, or reliability
• Information may change without notice
• Service availability may vary by region

Use of the Website is at your own risk.

Limitation of Liability

To the fullest extent permitted under New Zealand law:

• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for delays caused by weather, traffic, mechanical issues, or other factors beyond our control
• We do not guarantee uninterrupted or error‑free Website operation

Third‑Party Links

This Website may contain links to third‑party websites. We are not responsible for:

• The content of external sites
• Their accuracy or reliability
• Their privacy practices
• Any loss or damage resulting from their use

You access third‑party websites at your own risk.

Cancellations

If you need to cancel a booking or vehicle pickup, please contact us as soon as possible.

We may cancel or reschedule services due to:

• Safety concerns
• Incorrect or incomplete vehicle information
• Weather conditions
• Operational or logistical issues

We will notify you promptly if changes are required.

12. Changes to These Terms

We may update these Terms at any time. Updates take effect once published on this Website.
Continued use of the Website or our services indicates acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of New Zealand.
Any disputes will be resolved in accordance with New Zealand law and handled exclusively by New Zealand courts.

14. Contact Information

For questions about these Terms & Conditions, please contact:

PNZ Car Removal
Phone: 0800 161 666
Mobile: 027 511 1192
Email: pnzcarremvoal@gmail.com